
Terms & Conditions
By accessing our website, browsing our products, or making a purchase, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
1. Agreement to These Terms
By accessing or using our website, you acknowledge that you have read, understood, and agree to comply with these Terms & Conditions, our Privacy Policy, and any additional policies that may apply to specific products or services.
2. Products & Services
We strive to ensure that all product information on our website is accurate and up to date. However, specifications, pricing, availability, and promotional offers may change without prior notice.
- Product images are provided for illustration purposes and may differ slightly from the actual product.
- Prices and stock availability may change without notice.
- We reserve the right to discontinue or modify products at any time.
3. Tyre Fitment
While we provide tyre recommendations and technical guidance, the final responsibility for selecting the correct tyre size, specification, load rating, and speed rating rests with the customer. We recommend confirming compatibility with your vehicle manufacturer's specifications before purchase.
4. Orders & Payment
By placing an order, you agree to provide complete and accurate information necessary for processing your purchase.
- Provide accurate billing and delivery information.
- Pay the total purchase amount, including applicable taxes and delivery charges.
- Ensure payment is completed before order processing where applicable.
5. Shipping & Delivery
Delivery timelines provided on our website are estimates and may vary depending on location, product availability, and logistics conditions. Ownership and risk of loss transfer to the customer once products have been delivered.
6. Returns & Refunds
Unused tyres in their original condition may be returned within 30 days of delivery, subject to inspection and approval.
- Products must be unused and in their original condition.
- Return shipping costs are the customer's responsibility unless otherwise agreed.
- Approved refunds are processed within 14 business days.
7. Warranty
All tyres supplied by Fortomo International Limited are covered by the manufacturer's standard warranty where applicable.
Warranty coverage does not extend to damage caused by:
- Normal wear and tear
- Improper installation
- Road hazards or accidental damage
- Incorrect inflation or poor maintenance
- Vehicle overloading or misuse
8. Limitation of Liability
To the fullest extent permitted by applicable law, Fortomo International Limited shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products, website, or services.
9. Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time. Any changes become effective immediately upon publication on this website. Continued use of our website after updates constitutes your acceptance of the revised terms.
